This policy explains how SealStone safeguards your privacy and treats your personal information.

We are committed to protecting your privacy. This policy applies when we are acting as a controller of personal data.

It applies to individuals and employees of organisations with whom we are seeking a business relationship, including those that have visited our website, or requested information about our products and services. It also applies where we process personal data relating to self-employed customers and employees of our customers and suppliers.

We will process your personal data for the purpose of communication with you or your employer. The legal basis for this processing is that it is necessary to achieve our legitimate interest, namely that of providing information on our products and services that may be of value in establishing a business relationship with you or your employer, or for the purpose of providing products and services to you.

We will retain all personal data we have obtained relating to customers and suppliers for a maximum of 10 years and relating to website visitors and prospective customer and suppliers for a maximum of 5 years to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements.

We will share your personal data with our suppliers only to the extent that the disclosure is reasonably necessary for the purposes of seeking to establish a business relationship with you or your employer and enhancing the relevance of any communications we have with you and/or your employer.

As you are providing us with your personal data, it is important to us that you are aware of the following rights that you have in relation to our processing of that personal data.

  • You can be provided with a copy of any personal data concerning you that we process, unless that would affect the rights and freedoms of others. You can also be provided with information on how that personal data is processed by us.
  • You can have us rectify any personal data of yours that we hold that is inaccurate or incomplete. In certain circumstances, you can also ask us to erase or restrict the use of any of your personal data that we process.
  • You can object at any time to our processing of your personal data on grounds related to your particular situation.
  • You can object at any time to our processing of your personal data for direct marketing purposes.

You can exercise any of the rights listed above by contacting us using the details at the bottom of this document. If you are unhappy with any aspect of how we processed your personal data or your request to exercise a right, you can lodge a complaint with the Information Commissioner’s Office.

 


 

 

What information do we collect, and when do we collect it?

We collect contact details when you request information, download documents, register to purchase products and services, or register to become a trusted reseller or trusted supplier.

The ‘Contact Us’ page (https://www.sealstone.co.uk/contact-us) has a ‘Get in Touch’ form with fields for:

  • Name
  • Email address
  • Phone number
  • Company name
  • Message


How do we use your information?

We may use the information we collect from you when register to purchase services, sign up for our newsletter, download a document, or complete the ‘Get in Touch’ form in the following ways:

  • To respond to queries received via the website
  • To send periodic emails regarding our products and services
  • To follow up with correspondence
  • To supply services to you

If you are submitting the personal details of another person on our site, you must obtain their consent both to the disclosure of that information and its processing by us in accordance with this policy.

Disclosure of Personal Information

We may disclose your personal information to our employees for the purposes for which you have provided it, for example by sending a query received via the website to our support staff.

SealStone will never sell, trade, or otherwise transfer to outside parties your personal information for the purpose of their or any other third party’s direct marketing.

We may share information with trusted third parties where this is necessary for the operation of the website, for example website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information to the extent that we are required to do so by law.

 

 

 

 

Cookies

Our website uses cookies to run the content management system and to collect visitor data. In keeping with recent legislation, we are making users more aware of these cookies and providing links to help users decline or remove cookies.

What are cookies? A cookie is a small file of letters and numbers put on your computer as part of your use of a website. More details about cookies are available from a number of online sources including ‘All About Cookies’: http://www.allaboutcookies.org/

 

Why do we use cookies? Cookies allow us to distinguish visitors from each other and (anonymously) record the traffic to the website. This helps ensure a good user experience, and the data is valuable in assessing and improving the website.

Which cookies do we use? We use the following cookies on this site:

Session cookie (reflect). This cookie is ‘strictly necessary’ for the site to function. This is a session cookie that is integral to the code that runs the content management system. It only lasts for the duration of a user’s visit to the website. A web browser normally deletes session cookies when it quits.

Google Analytics cookies. We employ utma, utmb, utmz, utmc. These are performance cookies. We collect them anonymously and assessing the data they provide allows the site to be improved. Google provides details of all the cookies used by Google Analytics: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

By using the website, you agree that we can place these types of cookies on your device.

Opting out, Removing and Managing cookies

If you are uncomfortable with the use of cookies, most browsers now permit users to opt-out/block them. This varies from browser to browser – please see ‘Managing cookies’ below.

However if you choose to opt-out/block cookies you may not be able to access certain sections of the site, and/or functionality may be impaired.

Alternatively, you may wish to delete the cookies from your system at the end of your visit to our site.

You can change your browser settings to manage cookies – including opting-out/blocking. The website About Cookies gives browser-specific instructions on how to manage cookies: http://www.allaboutcookies.org/manage-cookies/

If you would like to prevent all Google Analytics cookies being set, you may want to install the Google Analytics Opt-Out Browser Add-On: https://tools.google.com/dlpage/gaoptout

Please note that opting-out or blocking cookies may impair your use of this (and other) websites.

Our details

SealStone Limited is registered in England under company number 13307296.

Our registered office is at 71-75 Shelton Street, Covent Garden, London. WC2H 9JQ

We own and operate the website www.sealstone.co.uk

You can contact us by the following methods:

Telephone
UK Enquiries:                                                     0203 488 9510
International Enquiries:                                 +44 203 488 9510

Email
Email our Customer Service Team:           support@sealstone.co.uk
Email our CEO Directly:                                  julian@sealstone.co.uk

Website
Using our contact form:                                https://www.sealstone.co.uk/contact-us

Post                                                                      SealStone Limited

71-75 Shelton Street

Covent Garden

London. WC2H 9JQ

 

Amendments

We may update this policy from time to time, and in these instances will publish an amended version on our website. You should occasionally check this site to ensure you are happy with any changes to this policy. We may notify you of any changes to this policy via email.

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